Civil Servants

Clerical Assistant

政府各局及部門

Closing Date: 2020-08-20 23:59
$13,735 per month
 

Salary History

Job Vacancies History
1. 文書助理 $13,045 per month 2018-08
2. 文書助理 $12,120 per month 2016-08
3. 文書助理 $10,560 per month 2014-08
4. 文書助理 $10,160 per month 2012-08

Entry Requirements

Candidates should have (a) completed Secondary 4 with subjects studied including Mathematics, or equivalent; (b) Chinese word processing speed of 20 words per minute and English word processing speed of 30 words per minute, and knowledge in the application of common business software [Notes (1)]; and (c) attained a level of proficiency in Chinese Language and English Language equivalent to Secondary 4 standard [Notes (2) - (4)].
Remarks
(1) Candidates who are selected to attend the Chinese and English word processing speed test and the test on the application of common business software of Microsoft Office Word 2016 and Excel 2016 (skills test) will normally receive an invitation by February 2021. Those who are not invited for the skills test may assume that their applications are unsuccessful. Candidates are invited to visit the Civil Service Bureau’s website on the latest progress of the recruitment exercise (http://www.csb.gov.hk/english/grade/cs/2324.html).
(2) For the purpose of appointment to this post, a pass result or above in Chinese Language/English Language in the final examination of Secondary 4 or any one of the examinations of Secondary 5 or above is accepted administratively as meeting the Chinese/English language proficiency requirement at Secondary 4 level respectively. Results at a level higher than Secondary 4, including Level 2 or above in Chinese Language/English Language of the Hong Kong Diploma of Secondary Education Examination (HKDSEE) or the Hong Kong Certificate of Education Examination (HKCEE); or Grade D or above in Chinese Language/English Language in IGCSE/GCSE/GCE O Level; or a full Project Yi Jin Certificate/Yi Jin Diploma/Diploma Yi Jin/Foundation Diploma/Diploma of Foundation Studies are also accepted for the existing purpose.
(3) Applicants holding examination results/qualifications at higher standard than those in (2) above, such as results in the Use of Chinese paper/Use of English paper in the Common Recruitment Examination and the Academic Module of International English Language Testing System (IELTS), and non-local qualifications will also be considered subject to their meeting the language proficiency requirements upon individual assessment.
(4) To expedite the assessment on candidates’ language proficiency, candidates should provide the results in Chinese Language and English Language obtained in local/non-local public examinations in Table(I) “Public Examination Results” under “Academic Attainment” of the Application Form [G.F. 340 (Rev. 3/2013)] and provide the results in Chinese Language and English Language obtained in the examinations of Secondary 4 or above in Table(II) “Education” under “Academic Attainment”, wherever applicable.
(5) As it takes time to assess the qualifications/language proficiency of individual candidate, an invitation to the skills test or selection interview does not imply that the candidate has met the entry requirements of the post.
(6) As invitations or notifications will be sent to candidates by email, candidates should provide an accurate email address in the Application Form [G.F. 340 (Rev. 3/2013)]. Candidates are responsible for checking their emails to ensure that invitations or notifications will be duly received.
(7) For the purpose of heightening public awareness of the Basic Law (BL) and promoting a culture of learning of BL in the community, applicants for civil service jobs will be assessed on their BL knowledge. Candidates who are invited to attend the selection interview will be tested orally on their BL knowledge during the selection interview. The BL test result will be taken into account only if two candidates are considered equal in all other aspects.
(8) Candidates who have also applied for the post of Assistant Clerical Officer in response to the recruitment advertisement published on 24 July 2020 and who are qualified for the skills test will only be required to attend one skills test for the two posts (i.e. Clerical Assistant and Assistant Clerical Officer). The test results will be used to assess whether the candidates have met the requirement for attending the selection interview for the respective post.
 

Duties

A Clerical Assistant is mainly deployed on general and basic clerical duties which may involve multi-tasks relating to one or a combination of the following functional areas: (a) general office support; (b) personnel; (c) finance and accounts; (d) customer service; (e) licensing and registration; (f) statistical duties; (g) information technology support; and (h) other departmental support. A Clerical Assistant is subject to posting to any government offices in any districts of Hong Kong; is required to use information technology applications in the discharge of duties; and may be required to work irregular hours or shifts and wear uniform at work.

Terms of Appointment

A new recruit will normally be appointed on civil service probationary terms for three years. Upon passage of probation bar, he/she may be considered for appointment on the prevailing permanent terms [General Notes (d)].

Salary and Fringe Benefits

Master Pay Scale Point 1 (HK$13,735 per month) to Master Pay Scale Point 10 (HK$24,070 per month) [General Notes (e)].

General Notes

(a) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment.
(b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(c) Civil service vacancies are posts on the civil service establishment. Candidates selected for these vacancies will be appointed on civil service terms of appointment and conditions of service and will become civil servants on appointment.
(d) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(e) The information on the maximum pay point is for reference only and may be subject to changes.
(f) Fringe benefits include paid leave, medical and dental benefits, and where appropriate, assistance in housing.
(g) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend skills test and/or selection interview.
(h) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the skills test/selection interview without being subject to further shortlisting. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities - Application for Government Jobs by Persons with Disabilities” which is available for reference at https://www.jobs.gov.hk/isps/Download/Document/Eng/GovernmentJobsBooklet_txt_201903.pdf
(i) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of supporting documents.
(j) In view of possible overloading of the on-line system towards the application deadline and service adjustment of the Hongkong Post when appropriate, applicants are encouraged to submit applications as early as possible.

How to apply

All completed application forms must be submitted on or before the deadline for application through one of the following means: (a) on-line through the Civil Service Bureau’s website (https://www.csb.gov.hk/english/recruit/7.html); or (b) by post to the contact address (the postmark date on the envelope will be regarded as the date of submission of application). To avoid delayed or unsuccessful delivery of applications by post, please ensure that the correct address is clearly printed or written on the envelope and sufficient postage has been affixed before posting. Mail items bearing insufficient postage will not be delivered to this Bureau and will be returned to the sender or disposed of by the Hongkong Post, where appropriate. An applicant will bear any consequences arising from not paying sufficient postage. Application Form [G.F. 340 (Rev. 3/2013)] can be downloaded from the Civil Service Bureau’s website (https://www.csb.gov.hk/english/recruit/application/331.html). Please specify “Application for the post of Clerical Assistant” on the envelope. Applications which are incomplete, late, not made in the prescribed form or submitted by fax or email will not be accepted.

Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority should attach to their applications copies of their diplomas/certificates, official transcripts of studies and official documents stating the mode of delivery (e.g. full time/part time, on campus/distance learning, etc.) of the study programmes. To facilitate assessment of qualifications, the above documents on the prior qualifications obtained should also be supplied as far as possible. Those who apply on-line should submit copies of these documents by post to the contact address on or before 27 August 2020. The on-line application number should be quoted on the envelope and on each page of copies of the supporting documents. If candidates fail to provide the supporting documents, their applications will not be considered. Do not send any originals of diplomas/certificates or other qualification documents at this stage of application.

Copies of local qualification documents are not required at this stage of application.

Enquiry

Job No.: 43336
Address: General Grades Office, Civil Service Bureau, 9/F, Rumsey Street Multi-storey Carpark Building, Sheung Wan, Hong Kong
Telephone: 3105 0463 或 3105 1649
Closing Date 2020-08-20 23:59
Publish Date 2020-08-07

Job Summary

Clerical Assistant
政府各局及部門
Master Pay Scale Point 1 (HK$13,735 per month) to Master Pay Scale Point 10 (HK$24,070 per month) [General Notes (e)].
Telephone: 3105 0463 或 3105 1649
Closing Date: 2020-08-20 23:59

Career Path

Payscale ref. : Master Pay Scale 2022